Privacy Policy

Effective date: 17 October 2026 · Applies to the Virasat family app (myvirasat.co.in) and storyteller app (talk.myvirasat.co.in)

Virasat (“we”, “us”) helps families record the life stories of an elder (the “storyteller”) through voice conversations with an AI listener, and turns them into a family biography, family tree and timeline. This policy explains what information we collect, how we use it, who we share it with, how long we keep it, and the choices you have. Contact: support@myvirasat.co.in.

1. Information we collect

Category	What exactly	From whom
Google account information (via Google Sign-In)	Your name, email address and profile picture; a Google account identifier	Family members and storytellers who sign in
Conversation content	The text of what the storyteller says (speech is converted to text on the device by the browser where possible) and Virasat’s replies. Voice recordings only if the family turns on “Keep their voice”.	Storyteller
Family-provided content	Storyteller’s name, relationship, email address; questions to ask; background notes; topics to avoid; corrected spellings; photos, documents and (premium) videos	Family organiser / storyteller
Generated content	A memory summary, biography chapters, family tree and timeline created from the conversations	Created by Virasat
Payment information (only for premium)	Payment confirmation from Razorpay (we never receive card or UPI details)	Family organiser
Technical information	Error reports, request logs and usage counts (no conversation text), IP address for security and abuse prevention	All users

2. Google user data — what we access and why

Virasat uses Google Sign-In only. We request the basic scopes openid, email and profile and nothing else — we do not access your Gmail, Contacts, Drive, Calendar or any other Google data.

How we use it: to create and secure your account, to show your name in the app, and to match a storyteller with the email address their family entered so the right person sees the right story.
Sharing: your name may be shown to the other family members of the same storyteller (e.g. “added by Samreen”). We do not sell, rent or share Google user data with anyone else, and do not use it for advertising.
Storage and protection: stored in Google Cloud (Firebase Authentication and Firestore), encrypted in transit and at rest, accessible only to the Virasat service.
Retention and deletion: kept while your account is active; deleted when you delete your data (see section 6) or ask us at support@myvirasat.co.in.
Virasat’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

3. How we use information

To run the conversations: understand what the storyteller says and reply with a relevant question.
To remember earlier conversations and write the biography, family tree and timeline.
To show the story to the family members the organiser has invited (viewers can only read).
To keep the service secure, prevent abuse, fix problems and control costs.

We do not sell personal data, show ads, or use your family’s stories to train AI models.

4. Service providers we share with

Google Cloud / Firebase — hosting, sign-in, database, file storage, and Vertex AI (Gemini) to generate replies and summaries. Under Google’s terms, this content is not used to train Google’s models.
Razorpay — payments, only if you buy a premium plan.

We may disclose information if required by law. We will not otherwise share personal data with third parties.

5. Where data is stored

On Google Cloud servers, which may be located outside India, including in the United States.

6. How long we keep it, and your choices

Stories and family content are kept until you delete them.
Download everything: family app → More → “Download everything”.
Delete everything: family app → More → “Delete everything” permanently removes conversations, chapters, family tree, photos and recordings for that storyteller.
Free accounts: original photos are deleted 30 days after Virasat reads them (a small preview and the text read from them are kept).
Backups are kept for up to 30 days; logs for up to 30 days.
You can correct information (names, chapters, family tree) in the family app, or email us.

7. Consent and children

The storyteller is asked for consent before their first conversation and can stop at any time. Family members should only add a storyteller who agrees to take part. Virasat is not directed to children under 18 and we do not knowingly collect their data.

8. Security

Sign-in is required for everything. Each family can access only their own storyteller. Files are stored privately and shared only with signed-in family members. Sensitive actions (exports, deletions) are logged.

9. Your rights (India DPDP Act 2023 and similar laws)

You may ask to access, correct or erase your data, withdraw consent, or nominate someone to act for you. Write to support@myvirasat.co.in (Grievance Officer: Samreen Dhillon). We reply within 7 days.

10. Changes

We will post any changes here and update the effective date. Significant changes will be shown in the app.

Home · Terms of Service